We are seeking a Technical Support Engineer to support customers across Germany in the surveying and construction equipment sector. This role combines hands-on technical expertise with strong customer interaction.
Provide pre-sales and post-sales technical support to customers in Germany
Perform equipment installation, testing, product demonstrations, and troubleshooting
Deliver customer training and prepare German-language manuals, videos, and documentation
Collect user feedback and coordinate with HQ for continuous product improvement
Support local service center setup and handle minor equipment repairs
Assist the Sales Manager during customer visits and product certification processes
German national, fluent in German and English
3–5 years of experience as a Technical Support Engineer / FAE, preferably in surveying or construction equipment
Strong hands-on technical capability and excellent communication skills
Willingness to travel regularly for field service
Valid drivers license required
Location: Germany
Travel: Frequent field travel required
If you are technically strong, customer-oriented, and enjoy field-based work, we look forward to receiving your application.