Operations is the beating heart of Amazon. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You’ll work on the night shift at one of our sites, making sure it is as productive as it can be. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. Our team manages the entire service, from supply chain fulfilment to delivery and returns. We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business. GRUNDQUALIFIKATIONEN • A degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions - Advanced proficiency in verbal and written English and local language BEVORZUGTE QUALIFIKATIONEN Preferred qualifications are not required to apply for a position at Amazon. Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.