Customer Support Specialist (m/f/d)
We are looking for full-time or part-time support for our Customer Support team.
In recent years, we have established ourselves as one of the leading providers of professional fleet software.
It enables flexible adaptation to changing mobility requirements and supports companies in optimally managing their resources.
You will work closely with the Customer Support team and Development.
You identify and resolve problems that may arise while using our software. New customer onboarding and training
~ This also includes training sessions in which the functions and options of our software are explained to new users in order to optimize their onboarding.
You create comprehensive documentation that describes in detail both the use of our software and how to fix bugs. Carrying out software tests
~ You will carry out systematic software tests to ensure the functionality and user-friendliness of our applications. This enables us to identify potential errors at an early stage and ensure the quality of our software before it is released.
Experience in IT customer service
Solution-oriented and software-savvy
Business fluent German and solid English skills
Flexible working hours, flexitime and home office
30 vacation days, plus Christmas and New Year's Eve off
Allowance for the Deutschlandticket, subsidized company pension scheme, JobRad
Extensive further training opportunities