Operational Excellence Manager
This is an exciting opportunity to drive operational efficiency and excellence within our Fulfillment Centre network. As an Operational Excellence Manager, you will be responsible for leading a team of professionals who are passionate about delivering exceptional customer service.
Job Description:
We are seeking an experienced Operational Excellence Manager to join our team. The successful candidate will have a strong background in operations management, with a focus on process improvement and change management.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues at all levels of the organization.
Key Responsibilities:
* Lead a team of professionals in driving operational excellence across the Fulfillment Centre network
* Develop and implement process improvements to enhance customer satisfaction and operational efficiency
* Collaborate with cross-functional teams to identify and prioritize business opportunities for growth and improvement
* Provide coaching and development opportunities to team members to ensure their continued growth and success
Requirements:
* Relevant experience in operations management, with a focus on process improvement and change management
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues at all levels of the organization
* Strong analytical and problem-solving skills, with the ability to interpret complex data and develop recommendations for improvement
* Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines
Benefits:
* Competitive salary and benefits package
* Ongoing training and development opportunities to support career growth and advancement
* A dynamic and supportive work environment that values diversity and inclusion
About Us:
Our company is a leader in the fulfillment and logistics industry, with a reputation for delivering exceptional customer service and innovative solutions. We are committed to creating a workplace culture that is inclusive, diverse, and values the contributions of all employees.