Date: Feb 28, 2026 Location:
Berlin, DE
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the worlds most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
For our exciting Corner in Berlin, we are looking for a Department Manager (m/f/x).
You will excel and enjoy this position if you are ready to actively handle the following missions:
Sales & customer service
1. Active support and advice for their team in their departments (Make Up, Skin Care, Hair Care, Fragrance) and beauty trends on the sales floor
2. Living the Sephora Attitude (Welcoming, Knowing, Closing)
3. Selling products through in-depth product knowledge and establishing customer relationships at eye level
4. Passing on knowledge about products, trends and beauty news
Team Leadership
5. Leading, coaching, and developing the team to deliver outstanding customer experience
6. Induction of new employees and organization of training courses
7. Floor management to ensure smooth daily operations and commercial excellence
8. Acting as a role model in the Sephora Attitude and passing on the Sephora DNA
9. Delegating tasks and ensuring their successful execution
10. Communicating targets clearly and motivating the team to achieve them
Operations
11. Carrying out inventories to ensure optimum availability of goods
12. Responsible for the full product handling cycle: Receiving goods, proper storage, booking out, managing returns, and managingtesters.
13. Responsibility for the proper opening and closing of the store, including cash register closing
14. Overseeing daily store maintenance: cleanliness, pricing, product refill, tester ordering, etc.
15. Collaborating on Visual Merchandising, brand updates, and in-store animations
16. Supporting Click & Collect processes if available
17. Responsibility to run the department according to Sephora Audit rules
18. Expense monitoring and management for department
Commercial Performance
19. Responsibility for achieving monthly and annual sales targets including year-on-year sales growth
Additional tasks
20. Additional tasks related to the daily business
KPIs
21. Customer satisfaction & feedback
22. Staff productivity & engagement
23. Stock availability & replenishment efficiency
24. Compliance with operational routines
25. Turnover vs. targets
26. Development of the category
27. Control of retail key figures such as MS, IPT, AVB, CR, number of services
28. Inventory on schedule
Do not hesitate to