Senior operations research scientist

Ready for a challenge?

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 

As a Senior Operations Research (OR) Scientist, you will play a pivotal role in designing an optimisation system that balances the supply/demand capacity of the logistics network. You will dive deep into large-scale geospatial and real-time data to design automated decision-making systems that operate in a dynamic, real-world environment.

You will develop high-performance robust optimisation models, utilising techniques like mixed-integer programming (MIP), constraint programming, stochastic programming, metaheuristics, etc. and launch them into production to control operational decisions at scale.

These are some of the key components to the position: 

• Advanced proficiency in designing large-scale scheduling, rostering, or shift-planning optimisation systems (or similar), with extensive experience applying these techniques in production environments.
• Expertise in exact optimisation techniques, notably mixed-integer programming (MIP), decomposition, and capacity planning.
• Proficiency in applying (meta) heuristic methods to efficiently find high-quality solutions when exact methods hit scaling or performance limits.
• Extensive hands-on experience with optimisation modeling in Python using algebraic modeling languages or solver APIs (e.g., Pyomo, PuLP), as well as commercial and open-source solvers (like SCIP and Gurobi).
• High proficiency in Python object-oriented programming, producing clean, maintainable, and type-safe code.
• Proven experience in getting models to production, scaling, and maintaining them for long-term success.
• Strong understanding of software development best practices, including rigorous testing, CI/CD pipelines, git workflows, and code reviews.
• Experience working with Docker containers to support reproducible, scalable environments.
• Experience in the logistics and last-mile delivery domain is highly beneficial.

What will you bring to the team?

• You intuitively understand complex operational constraints, contracts, and geographic intricacies over discrete time intervals.
• Ability to guide and develop junior scientists and foster team collaboration.
• From running historical benchmarks to managing the full lifecycle of models in live production.
• Ability to generate new ideas, test hypotheses rigorously using trace data, and pitch business improvements.
• Challenging current approaches, assumptions, and business impact to refine strategies for optimal operational results.
• Preference for simple, scalable, and effective solutions, particularly in complex projects.
• Expertise in agile environments with strong collaborative skills, bridging the gap between Data Science, Engineering, and Business.
• Excellent communication skills, translating complex OR concepts to technical and non-technical stakeholders alike.

At JET, this is how we play 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. 

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.  

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging 

What else are we delivering?