Associate Director Lead Technical Solution Manager (m/f/d)
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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward and building a more equitable, inclusive world for our employees, customers and communities.
The Role
As Associate Director Lead Technical Solution Manager, you play a key role in developing service solutions in sales for German and international customers. You lead a team of technical specialists and are responsible for all technical aspects of the offered solution.
Responsibilities
* Lead the technical offering team and bring together the various sub-projects into a coherent solution; ensure the team of architects and technical presales delivers the overall technical solution on time.
* Collaborate closely with the sales unit responsible for commercial aspects of the offer.
* Capture customer requirements, translate them into a Kyndryl solution, and present the solution to the customer.
* Develop the technical solution strategy and create a profitable, implementable solution that meets customer needs.
* Coordinate with internal and external stakeholders: conduct technical negotiations with relevant business areas and external partners.
* Minimize business risk by implementing mitigations for potential risks identified in the future implementation project.
* Contribute to the management of the customer relationship during the technical proposal process.
* Understand customer needs and identify business potential for Kyndryl in the customer environment and translate it into the planned Kyndryl solution.
* Collaborate with the customer’s management and technical personnel to sell the Kyndryl solution and align its advantages with customer requirements.
Qualifications
* Architect-level certificates in hyperscale, network, digital workplace or security.
* Solid knowledge of market developments (competition, technology, industry trends).
* Project management skills and several years of experience in relevant projects.
* Practical experience in transition and transformation.
* Sales and negotiation experience, teamwork, and an agile working style.
* Fluent in German and English.
* Required education: Bachelor’s degree; Master’s degree preferred.
Who You Are
* CIO/CTO capabilities and aspirations: Strong background in IT management with the aim to assume CIO or CTO roles. Experience in solution building focused on cost efficiency, security and scalability. Ability to develop strategic IT plans preparing the organization for future challenges.
* Generalist with technical depth: Broad IT knowledge with a T-shaped skill profile, deep expertise in one area and broad understanding across IT domains. Demonstrated experience in interdisciplinary projects integrating multiple IT areas.
* Experience in solution development for a service company: Practical experience in developing and implementing IT solutions for a service-based business; ability to translate business requirements into technical solutions aligned with organizational goals.
* Architectural experience: Experience with IT architecture; ability to design and oversee the implementation of complex IT systems and solutions.
* Interpersonal and leadership skills: Strong communication and leadership abilities to lead cross-functional teams; ability to collaborate with various stakeholders, including pre-sales teams, to ensure successful solution delivery.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, relationships, processes and value. Kyndryl cares about your well-being and offers benefits that support your life journey. Our learning programs provide access to certifications (e.g., Microsoft, Google, Amazon, Skillsoft). Through our volunteering platform, you can donate, fundraise, volunteer and access millions of non-profit organizations. Kyndryl is committed to investing in your success so that we can succeed together.
Get Referred
If you know someone who works at Kyndryl, during the application process select “Employee Referral” and enter your contact’s Kyndryl email address.
Seniority level
* Director
Employment type
* Full-time
Job function
* Sales, Business Development, and Customer Service
* Industries: IT Services and IT Consulting
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