Operations Controlling Manager (m/w/d)
Key Responsibilities/What You Do:
Within the Global Operations (COO) function, the department Performance and Productivity Team is responsible for overseeing and optimizing the financial and performance management processes of the Operations. This involves strategic financial planning, budgeting, and analysis to support effective decision-making and global Operations performance. The unit contributes to the organization’s overall success by ensuring financial health, identifying opportunities for efficiency improvements, and providing valuable insights to support the achievement of strategic goals. Its scope is global COO across +50 business units and all Lines of Business (LoB) with approximately 17,000 FTE.
As the Ops Controlling Manager, you will report to the Performance and Productivity Regional Lead. You will lead a team of Ops controllers and responsible for overseeing and optimizing the financial management processes of Operations cost for all lines of business (LoBs) within the scope. Your role involves driving strategic financial planning, budgeting, and analysis to support effective decision-making. You will ensure the right balance of global harmonized procedures and regional/local shaping. The role requires a strong grasp of financial controls, risk management, and the ability to lead a team to achieve financial objectives. Collaboration with various departments, high-quality reporting and forecasting, and designing solutions adhering to regulations are crucial aspects of your role. By ensuring financial health and identifying opportunities for efficiency improvements, you will contribute to the organization's success and support the achievement of global strategic goals.
You will be responsible for:
* Monitoring Operations costs to ensure adherence to budgets and financial targets.
* Continuous analysis of financial performance.
* Coordination of Operations Planning Dialogue (PD).
* High-quality cost reporting and forecasting to ensure sound decision-making.
* Contributing to and driving the automation of data collection, consolidation, and reporting with systematic integration to the Finance department.
Duties and Responsibilities:
1. Financial Planning: Develop and execute comprehensive financial plans aligned with organizational targets, broken down into concrete budgets for budget owners.
2. Financial Controls: Establish and maintain robust financial controls to safeguard assets and ensure compliance with policies.
3. Financial Analysis: Conduct in-depth financial analyses and provide insights to support strategic decision-making.
4. Performance Monitoring: Oversee the monitoring of financial performance against budgets, identify variances, and recommend corrective actions.
5. Financial Reporting: Ensure accurate and timely financial reporting to all relevant stakeholders, including management and regulatory bodies.
6. Financial Forecasting: Develop financial forecasts and projections, aiding proactive decision-making and resource allocation.
7. Team Leadership: Build and lead a diverse, high-performing team of operations professionals, fostering a culture of trust, entrepreneurship, and technical excellence that improves AES (Allianz Engagement Survey) scores. Be an ambassador of Allianz Partners and a role model for our values while creating high-performance culture and teams. As Global Lines Functional Manager, set and track priorities for the team.
8. Cross-departmental Collaboration: Collaborate closely with other Operations and non-Operations departments to gather data, align financial strategies, and contribute to cross-functional initiatives, enhancing the overall success of Allianz Partners.
9. Risk Management: Identify financial risks and implement strategies to mitigate them, safeguarding the financial health of Allianz Partners.
10. Process Excellence: Drive continuous process improvements in financial procedures and systems to increase efficiency and accuracy from a Business Unit perspective following global standards.
11. Strategic Planning: Collaborate with other teams to align financial strategies with overall organizational objectives of Allianz Partners.
12. Stakeholder Communication: Communicate financial insights and recommendations clearly and systematically to non-financial stakeholders to facilitate understanding and informed decision-making.
13. Audit Coordination: Coordinate and manage external audits, ensuring compliance and accurate representation of financial data.
14. Adherence to Group Standards: Stay informed about standards, ensuring the organization’s practices of Allianz Partners comply with them.
Key Requirements/What You Bring:
The role requires strong analytical and communication skills. You need to be a visionary leader with a solution-oriented practical approach and a team player with a Finance and/or Operations performance management background, high motivation, and energy, eager to learn more about insurance and service business, its core operations, and underlying drivers for cost & productivity.
* 5+ years of experience working within Operations, Finance, IT, audit, consulting, or a similar analytical role with affinity to new technologies.
* First leadership experience (with or without formal people management role)
* A passion for data, technology, and analytics, translating data-driven insights into decisions and actions.
* Excellent knowledge of Microsoft Excel (incl. VBA) and BI tools; preferably programming skills (e.g., Python).
* IT technical affinity as well as knowledge and practical experience in handling databases and process systems.
* Ability to bring structure into complex issues and have very good analytical skills.
* Passion for managing change and being a good communicator with the ability to thrive in a global setup.
* Comfortable with multiplex setups driven by a large number of (senior) stakeholders in a multicultural environment.
* Proficiently & efficiently working in Excel & PowerPoint.
* Knowledge of BI tools and similar, e.g., PowerBI, SAP BO, SQL.
* Fluent in English, additional language as a plus.
92439 | Finance & Accounting | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer-driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.