Senior Operations Director Opportunity
We are seeking a highly skilled and experienced Senior Operations Director to oversee the daily operations of our German business unit. The ideal candidate will be responsible for developing and implementing strategic plans to drive growth, improve efficiency, and enhance customer satisfaction.
The successful candidate will have a proven track record of leadership and management experience, with a strong background in commercial acumen, operational excellence, and sales and marketing.
* P&L Management & Commercial Acumen:
o Develop and deliver P&L plans that meet financial goals and identify opportunities for revenue growth.
o Cultivate strategic partnerships with key stakeholders to drive business growth.
o Implement robust operational planning and financial control systems to monitor results against plans and budgets.
* Operational Excellence & Growth:
o Enhance customer satisfaction by developing value propositions that resonate with customers.
o Optimise daily operations, including balancing supply and demand, ensuring customer service, fostering driver relationships, and leading business sales and marketing initiatives.
Requirements:
* Proven experience leading senior teams with direct P&L ownership.
* Strong analytical mindset focused on continuous improvement and leveraging technology for operational excellence.
* Extensive experience in sales, marketing, and commercial negotiations, with a track record of driving business growth.