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Global account director

Frankfurt am Main
Colt Telecom
Account Director
100.000 € - 125.000 € pro Jahr
Inserat online seit: 2 Juni
Beschreibung

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Colt provides network, voice, and data centre services to thousands of businesses worldwide, enabling them to focus on their core goals instead of infrastructure concerns.


Why we need this role

At Colt, we are transforming our business and industry perception. As part of this, we are expanding new services and teams to drive growth. Colt offers world-class network and communication services across Europe, Asia, and North America, combining local expertise with global reach. Reporting to the Sales Manager, this role involves maintaining and growing revenue within existing accounts in a specific region, minimizing churn, and identifying opportunities for cross-selling and upselling.


What you will do

* Maintain and expand customer portfolios by identifying up- and cross-selling opportunities
* Develop and implement strategies to reduce churn and renew contracts with minimal discounts
* Create compelling win-strategies for each opportunity
* Ensure professional execution of win-strategies
* Present industry-leading proposals to IT and General Management of clients
* Build relationships at the C-Level within each account
* Maintain an up-to-date Account Development Plan monthly
* Achieve or surpass personal booking and revenue targets to minimize churn
* Provide accurate pipeline, forecast, and win-loss reports to track performance
* Engage across all client divisions to generate demand for Colt services

Key performance indicators (financial and non-financial):

* Qualified pipeline covering 12–18 months
* High customer satisfaction in sales
* Meeting all ACV and revenue growth targets
* Accurate monthly/weekly business forecasts
* Execution of sales plans aligned with milestones

Relationships and key contacts:

* Lead deal qualification, proposal, negotiation, closure, and resourcing processes
* Provide feedback on product and service development to Sales Directors and partners


What we're looking for

* At least five years of sales experience, preferably in an international service business
* Strong pipeline and forecast management skills
* Ability to communicate, present, and influence at the Director level in multicultural environments
* Experience in the TK/IT market with an affinity for TK/IT technologies

You will likely be a natural networker, building long-term relationships and acting as a trusted advisor with a strategic and innovative mindset. Results-oriented, resilient, and positive, you demonstrate perseverance and inspire others through persuasive communication. Professional-level English skills and proficiency in CRM tools like Salesforce are required.


Skills

Consultative Skills, Account Management, Product Suite Knowledge, Competitive Analysis, Relationship Management


What we offer you

Looking to make a mark?

At Colt, you can make a difference. We trust our people to create solutions and empower them to lead. Our global teams work toward a shared purpose: to put the power of the digital universe in our customers’ hands, anywhere and anytime.

We offer opportunities to inspire, lead, and work on impactful projects connecting people, cities, and businesses. Join us to help change the world for the better.

Diversity and inclusion

* Inclusion and diversity are core to Colt’s culture. We encourage authenticity and welcome diverse backgrounds and experiences, regardless of gender identity, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy, or origin.

Recent initiatives include:

* Signing the UN Women Empowerment Principles
* Training staff as Mental Health First Aiders
* Supporting adjustments during recruitment for diverse candidates

Our benefits support physical and mental health, including flexible hours, remote work options, induction programs, development opportunities, a Global Family Leave Policy, Employee Assistance Program, and inclusion networks.

A global network

* Joining Colt means becoming part of a worldwide community. Explore stories and experiences on our ‘Our People’ site, including our Empowered Women in Tech initiative.


Job Segment: Data Center, Manager, CRM, Work from Home, Technology, Management, Contract

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