Ihre Aufgaben:
* Facilitate delivery of manufacturing software systems by resolving day-to-day issues in MES and integrating systems (e.g., material flow management, application to machine integrations)
* Leverage agentic AI solutions to enhance support processes, automate root cause analysis, and improve troubleshooting efficiency
* Troubleshoot technical problems, document root causes/solutions, and create reusable troubleshooting guides
* Build rapid software tools to address critical issues when permanent fixes are unavailable
* Collaborate with developers to resolve recurring problems and align with long-term system directions
* Implement automation and monitoring systems to optimize factory software utilization
* Adapt to dynamic business conditions and coordinate cross-functional process changes
Ihre Qualifikationen:
* Bachelor’s degree (or higher) in engineering or equivalent experience demonstrating exceptional ability
* Necessary: Experience supporting factory/manufacturing operations (MES, SCADA, or similar systems)
* Necessary: Exposure to designing/implementing agentic AI solutions (e.g., autonomous agents for ticket triage, predictive maintenance)
* Working knowledge of SQL for database querying
* Proficiency in Python, Go, or other development languages
* Ability to analyze integrated systems and their dependencies
* Demonstrated success in automating tasks (scripts, workflows)
* Excellent interpersonal skills with a bias for action in a fast-paced, collaborative environment
* Nice-to-have: Understanding of queues and stream processing systems
Ihre Vorteile:
* Work in a cutting-edge manufacturing environment
* Opportunities for growth and continuous learning
* A collaborative, fast-paced team culture
* The chance to directly impact production performance