As a Junior Technical Customer Experience Manager, you will help our customers successfully integrate and operate our API‑based software solutions. You will be their first technical point of contact during onboarding and throughout the customer lifecycle, ensuring our products run smoothly within their systems.
Support customers during technical onboarding and API-based integration processes.
Work with data structures such as XML and JSON to analyze requests and responses.
Use dashboards and monitoring tools to track integration health and customer usage patterns.
Fluent German and strong English skills.
First experience in technical support or a junior technical role.
Experience with Excel or CRM tools (e.g., Interest in working with data, dashboards, or AI‑supported insights.
A permanent contract in a stable, dynamic, and future-oriented company, as well as flexible working hours and a hybrid office/remote work model.
Benefits like a BVG Germany Ticket, an Urban Sports Club membership and meal subsidies
Tourism perks like the DRV Card and other discounts.