Hannover, Germany
We are looking for a highly skilled Senior Consultant with solid expertise in Device Management processes within SAP S/4 Utilities. In this role, you will drive the optimization of device-related workflows, helping to reduce process delays and increase efficiency across a complex system landscape.
Key Responsibilities
* Analyze and evaluate clarification cases (Klärfälle) within Device Management processes
* Identify root causes of errors and issues, preparing detailed documentation
* Develop solution strategies to both optimize processes and minimize the number of clarification cases
* Provide effective workarounds for existing cases to maintain process continuity
* Design scalable solutions for clarification case handling (e.g. automation concepts, IT enhancements)
* Assess the potential of AI in managing clarification cases
* Perform regular clean-up and mass resolution of clarification cases in the system
Your Profile
* Strong ability to quickly understand and navigate complex process flows
* Experience in Device Management processes within SAP IS-U; knowledge of S/4 Utilities is a strong advantage
* Familiarity with device-related processes at grid operators is beneficial
* Proven background in managing device exchanges and related tasks in SAP IS-U/S4
* Analytical, solution-oriented mindset with excellent problem-solving skills
Why Join
* Take part in a high-impact project at the forefront of SAP Utilities
* Flexible hybrid work environment combining remote and onsite collaboration
* Work in a dynamic setting where your expertise truly makes a difference
Ready to bring your expertise to the next level? Send us your application today and let's shape the future of SAP Utilities together
by ABAKUS IT-SOLUTIONS
Opportunities are numerous. From bare applications development to of IT infrastructures management including conception, architecture and requirements analysis.
Although open to technologies used by our customers, ABAKUS IT-SOLUTIONS seeks mainly but not only consultants mastering: Windows and Linux Servers, networks, developments (JAVA, SAP, .NET,…) as well as highly specialized experts for example in cybersecurity or in Content Management System (CMS) (SharePoint, Drupal, WebLogic…).
In terms of non-technical competencies, ABAKUS IT-SOLUTIONS hires dynamic persons, open to the world, interested by innovation and having a keen sense of client relationship.
A very good command of English is essential, the capacity to speak French, German or Dutch is an asset.
Even though most of our positions require at least 3 years of experience, some are open to new starters.
ABAKUS IT-SOLUTIONS works either in its premises or in our customer's one, remote activities are sometime possible.