Trusted Shops schafft digitales Vertrauen zwischen Menschen und Unternehmen und hat dabei nur ein Ziel - die #1 Community of Trust zu werden. Mit rund 800 Mitarbeitenden betreuen wir als profitables SaaS-Unternehmen über 25.000 Onlineshops und rund 40 Mio. Consumer-Memberships. Die einzigartige Kombination aus Trustmark-Gütesiegel, authentischen Kundenrezensionen und Käuferschutz hilft Millionen von Verbraucher*innen, jeden Tag vertrauensvoll online einzukaufen.
Zum Ausbau unserer Product and Services Unit suchen wir eine/n
Requirements Specialist & Business Analyst (f/m/d)
(Hybrid in Köln oder remote in Deutschland | Vollzeit | Unbefristeter Vertrag)
community. Respectful interaction and openness are prerequisites for our work.
Trust
We know you're doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.
What we work with
Tech Stack Operations
HubSpot: We use HubSpot as the main marketing touchpoint and CRM solution with a focus on (but not exclusively) new business: hosting of website, blog and landing pages as well as newsletters and marketing automation campaigns. As a result, it is synchronised with our CRM system Salesforce and other connected tools to deliver data, mainly on inbound leads Outreach:ds. In order to make our outbound sales process as automated and therefore as efficient as possible, we have integrated Outreach as a state-of-the-art sales engagement CTI solution that is very closely interlinked with our core CRM sys Salesforce: ystem. Salesforce, as a highly scalable and customisable SaaS solution, is used as our central CRM application. It is tightly integrated with some third-party solutions as well as numerous internal applic Zuora: ications. We use Zuora, one of the industry's leading subscription management platforms, to have a single point of truth for all contract,
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