Customer Expert for Miele
We are seeking a highly motivated and fluent German-speaking individual to join our team in Greece. As a customer expert, you will play a vital role in delivering exceptional customer experiences and ensuring that every interaction is nothing short of outstanding.
The successful candidate will be responsible for communicating with customers through various channels (email, chat, phone) to address product or service issues.
You will advise customers on the proper use of their electric appliances and handle customer complaints efficiently.
Your skills and qualifications:
* A high level of fluency in German.
* Good communication skills in English.
* Customer support/troubleshooting experience is a plus.
* Familiarity with the brand is preferred.
* Strong verbal and written communication skills utilizing active listening.
* Experience within the household appliance/commercial equipment industry is a bonus.
We offer:
* Complete relocation support to Greece, including flight tickets and house searching process assistance.
* A competitive monthly salary.
* Healthcare benefits and numerous discounts.
* Full training by certified instructors.
* Professional growth and development opportunities.
* Special events and community initiatives.
We value diversity and equal opportunities.