Job Overview
We are seeking a dynamic and experienced professional to join our EU Total Consumer Electronics team as the EU lead Account Manager for our Amazon Vendor Service (AVS) program. This senior role involves managing our biggest and most strategic vendors in Total Consumer Electronics, acting as a consultant and influential partner for senior stakeholders to drive long-term growth.
About the Team
The Total Consumer Electronics team is a dynamic and fast-paced group driving significant business growth through innovative product strategies and market development. We're passionate about technology and stay at the forefront of consumer electronics trends and innovations.
Key Responsibilities
- Develop and nurture strategic, long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction.
- Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience.
- Design and execute business strategies across multiple marketplaces, coordinating large cross-functional teams of account managers and supporting functions.
- Determine the best approach for optimal team productivity on your accounts, including overseeing and providing strategic direction for other EU workstreams on key vendor priorities.
- Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources.
- As an industry expert, drawing from your professional experience, provide strategic insights that shape the long-term direction of our partnerships.
- Identify new growth opportunities and create customized solutions for scaling across the organization.
- Partner with internal teams (eg. Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions.
Requirements
* Bachelor's/Master's degree preferably in Business Administration, Finance, Economics, Engineering or a similar program.
* Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics.
* Several years of professional experience in managing a business with P&L responsibilities.
* Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers.
* Proven track record of delivering results through others in an ambiguous, fast-paced/deadline-driven environment.
* Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
* Solid social skills to build relationships both internally and externally.
* Previous experience in managing large-scale projects end-to-end with large teams involved.
Preferred Requirements
* Additional proficiency in the following languages is desirable: Spanish or German.
* Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems.
* Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions.
* A Master's degree (preferably in business management)/ MBA from a leading business school is beneficial.
* An entrepreneurial way of thinking and a strong hands-on, results driven mentality.
* Experience in the Consumer Electronics industry is highly beneficial (especially in computing/TV/printing), as it provides valuable insights into managing vendors and understanding consumer behavior in related markets.