Overview
We are seeking a strategic and multilingual delivery leader to manage the execution of Enterprise Solutions programs—including SAP, Oracle, Salesforce, ServiceNow, and other platforms—for our manufacturing clients across Europe. This leader will ensure delivery excellence, client satisfaction, and business growth through strong governance, cultural alignment, and stakeholder engagement across diverse European geographies.
Responsibilities
* Lead Delivery and Business development for enterprise technology programs across SAP, Oracle, Salesforce, ServiceNow, and other platforms for specific manufacturing clients in Europe.
* Drive the integration of AI and GenAI solutions into enterprise platforms to enhance automation, analytics, and user experience for the clients.
* Serve as the primary point of contact for client stakeholders, ensuring alignment with business objectives and delivery milestones.
* Collaborate with offshore and nearshore teams to ensure high-quality, timely, and cost-effective delivery.
* Support pre-sales, RFP responses, and solutioning for new opportunities, including AI/GenAI-led transformation initiatives.
* Ensure compliance with TCS delivery methodologies, local regulations, and industry standards.
* Manage escalations, risks, and delivery KPIs across multiple client engagements.
* Build and mentor onsite teams and foster a culture of innovation and continuous improvement.
Required Experience
* 20+ years of IT experience with at least 8 years in a delivery leadership role in Europe.
* Proven experience delivering enterprise solutions (SAP, Oracle, Salesforce, ServiceNow, etc.) for manufacturing clients.
* Experience in implementing or managing AI/GenAI use cases within enterprise environments.
* Deep understanding of European manufacturing industry trends, compliance requirements, and digital transformation drivers.
* Experience managing multi-country, multi-vendor delivery programs in a global delivery model.
* Familiarity with Agile, DevOps, and hybrid delivery methodologies.
Qualifications
* Bachelor’s or Master’s degree in Engineering, Computer Science, or related field; MBA is a plus.
* Certifications in relevant enterprise platforms (e.g., SAP, Oracle, Salesforce) are preferred.
* Proficiency in at least one major European language (e.g., French, Dutch, Spanish, or a Nordic language) in addition to English is highly desirable.
* Strong leadership, communication, and stakeholder management skills.
Ideal Candidate Profile
* Delivery-focused with Business Development experience, having domain knowledge in manufacturing and enterprise technologies.
* Strategic thinker with a client-first mindset and ability to manage C-level relationships.
* Experience working in global delivery models and managing cross-functional, multicultural teams.
* Demonstrated ability to lead AI/GenAI-driven transformation initiatives.
* Comfortable operating in multilingual and multicultural environments across Europe.
At TCS, diversity is a source of wealth, and inclusion is a daily commitment. We foster an environment where every talent, regardless of their origin or background, can express themselves and grow, and fully contribute to our collective success.
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