Service Application Engineer (m/f/x) Roll Repairs & Modernizations
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Description:
ANDRITZ Küsters, located in Krefeld with around 270 employees, has been a part of the ANDRITZ Group since 2006 and is one of the leading providers of high quality and technically challenging system solutions in the areas of paper machines and nonwovens production.
Further information can be found at:
www.andritz.com/pulp-and-paper-en
The ANDRITZ GROUP is one of the world's leading suppliers of customized equipment, systems, and services for hydropower plants, the pulp and paper industry, the steel industry, and other specialized industries. Our machines are also used in mining and quarrying, in the chemical industry, and, last but not least, in the food and beverage industry. The Group, which employs around 29,000 people worldwide, is headquartered in Graz, Austria.
Are you passionate about technology, customer-oriented, and enjoy successfully completing projects? Then become part of our dedicated team in the "Roll Service" department. To strengthen our team, we are looking for a Service Application Engineer (m/f/x) with a focus on repairs and modernizations as soon as possible.
Your responsibilities – diverse and impactful:
Preparing quotations for spare parts, roll repairs, replacement rolls, and modernizations
Providing technical sales support for repair and modernization projects
Reviewing and processing technical customer inquiries
Offering expert advice to our customers on roll repairs and modifications
Participating in contract negotiations and drafting technical specifications
Pre- and post-calculation of service orders
Reviewing contracts and preparing order confirmations
Handling complaints and ensuring customer satisfaction
Providing technical support to our regional service companies worldwide
You bring the following qualifications, experience, and skills:
Completed technical training with further qualification as a technician
Professional experience in international mechanical engineering, ideally in service or maintenance
Knowledge in the field of paper machines and/or nonwoven calenders is an advantage
Familiarity with pneumatic, hydraulic, and electrical control systems
Sense of responsibility, strong organizational skills, and initiative
Customer- and solution-oriented mindset with a confident demeanor
Negotiation skills and solid commercial and contractual understanding
Proficient in SAP and common MS Office applications
Excellent English skills, both written and spoken; additional foreign languages are a plus
Willingness to travel internationally on occasion
We are pleased to offer you an exciting and international working environment:
Holistic and independent tasks in a future-oriented company
Market and performance-based remuneration packages
30 days holiday per calendar year
Flexible working time models including home office & shared desk models after the probationary period
Capital-forming benefits, also as part of the company pension scheme
Very good public transport connections
A wide range of further education and training opportunities
Company health management (BGM)
Bicycle and pedelec leasing
We value diversity and therefore welcome applications regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age or sexual orientation and identity.
Contact:
If you are interested, please send us your complete application documents in English, stating your salary expectations and the earliest possible starting date and the reference number
18155-YF. Please do not hesitate to contact us if you have any questions ( Personal-Krefeld@andritz.com ).
Apply now
Standort
Andritz Küsters GmbH
Eduard-Küsters-Str. 1, 47805 Krefeld, Deutschland