Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Research Manager
Overview
The Advisors Research Center (ARC) is a dynamic and rapidly growing capability designed to meet the evolving needs of clients through high-quality research support. Our mission is to deliver value by transforming data into actionable insights and strategic recommendations.
We are currently seeking a talented and experienced Research Manager to join our European team, based in Frankfurt, Germany.
Role Responsibilities
Over 8 years of hands-on experience in primary research, including:
Quantitative research: survey design, data collection, and statistical analysis
Qualitative research: designing and conducting in-depth interviews, focus groups, online forums, etc.
At least 2 years of experience leading research teams and managing project delivery
Proven experience in banking, payments, financial services, digital technology, or related industries is highly desirable
Background in a research agency or consulting environment
Strong stakeholder management and communication skills
Ability to synthesize complex data from multiple sources into clear, insightful presentations and reports
Comfortable working in a fast-paced, client-focused environment
All About You
Minimum of a Bachelor’s degree; a Master’s degree in a relevant field is preferred
Demonstrated success across a variety of research projects and methodologies
Languages: Fluency in English and German is required
Proficiency in PowerPoint, Excel, and Word
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard’s security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.