<p>The Operations Engineer is responsible for <strong>ensuring smooth on-site deployment and testing of autonomous robotic systems</strong> within fulfillment centers. Acting as a <strong>key interface between operations and program leadership</strong>, the role focuses on <strong>execution, communication, issue escalation, and continuous improvement</strong> during product launches.</p><p><br></p><p><strong><br>Key Responsibilitie</strong></p><ul><li>sLead and coordinate<strong> on-site test executio</strong>n during product launche</li><li>sEnsure adherence to<strong> SLAs and launch requirement</strong></li><li><strong>sCommunicate and escalate issue</strong>s to stakeholders (Product/Program Managers & Operations</li><li>)Act as<strong> liaison between operations and leadershi</strong></li><li>pConduct<strong> process audit</strong>s and identify improvement opportunitie</li><li>sSupport<strong> training and best practice</strong>s for operations team</li><li>sContribute to<strong> weekly reports and Voice of Customer (VoC) feedbac</strong></li></ul><p><br></p><p><strong>k<br>Profile / Requiremen</strong></p><ul><li>tsStron<strong>g communication, coordination, and problem-solving skil</strong></li><li>lsExperience i<strong>n operations, product launches, or technical environmen</strong></li><li>tsAbility t<strong>o manage multiple priorities in fast-paced settin</strong></li><li>gsBackground i<strong>n engineering, operations, or similar fie</strong></li><li>ldExperience wit<strong>h autonomous systems or complex implementatio</strong>ns (nice to hav</li><li><strong>e)Self-driven, adaptable, and comfortable on-si</strong>te with potential trav</li></ul><p><br></p><p><strong>el<br>Environm</strong></p><ul><li><strong>entOn-site r</strong>ole in fulfillment cent</li><li>ersFast-paced, high-energy environment focused <strong>on launching new technolog</strong></li><li>iesTravel may be required but <strong>is cost-optimized and reimbur</strong></li></ul><p><br></p>sed