Technical Assistance SpecialistWe're seeking a highly skilled Technical Assistance Specialist to join our team. As the primary point of contact for technical inquiries, you'll be responsible for providing expert guidance and support to customers.This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you have a passion for optics and imaging, and enjoy helping others, we encourage you to apply.The ideal candidate will possess a Bachelor's degree in Science or Engineering, and be fluent in Italian and English. Proficiency with MS Office is also essential.Key Responsibilities:Provide technical assistance and product recommendations to customersHandle customer inquiries in a timely and professional mannerCollaborate with global teams to achieve business objectivesQualifications:To be successful in this role, you'll need to possess the following qualifications:Bachelor's degree in Science or EngineeringFluent in Italian and EnglishProficient with MS OfficeStrong communication and problem-solving skillsWhat We Offer:We offer a competitive salary and benefits package, including:Company pension schemeHybrid working options (1 day/week)Extensive training and development opportunitiesSubsidized gym membershipCycle to Work scheme / Jobbike programCompany eventsOur company values diversity and inclusivity, and we welcome applications from candidates with diverse backgrounds and abilities.This role can be based in Mainz (Germany) or York (UK), depending on the candidate's preference.