BCIC Swiss GmbH | Best Connect International Company is looking for a "IT Service Delivery Manager " (full time on-site)" in Germany .
Responsibilities
* Ensure IT services meet SLAs and business needs.
* Coordinate incident, problem, and change management.
* Liaise with stakeholders and vendors.
* Monitor service performance and drive improvements.
* Manage service transitions and ITIL processes.
* Experience in IT service management.
* Knowledge of ITIL/ITSM and SLA management.
* Strong communication and coordination skills.
Requirements :
-Valid permit to work in Germany
-Fluency in German & English
-Experience in IT service management
-Strong knowledge of ITIL/ITSM
-Excellent communication and stakeholder management skills
Salary - Negotiable
Interested candidates are encouraged to apply or share this opportunity.
Apply now - fahmida.tithi@bcic-swiss.com