Hitch is a national icon in the hospitality industry, where top-tier dining and vibrant nightlife merge into one unforgettable experience.
We're searching for a true leader to take the reins as our next General Manager.
Your mission will be to steer Hitch into its next chapter, inspire a high-performing team, and bring world-class service to life every single day.
Key Responsibilities:
* Oversee all daily operations: purchasing, service flow, staff optimization, cost control, and supplier relations
* Lead and elevate our social media presence with creative, on-brand content
* Coordinate and host exclusive events from high-profile corporate evenings to unforgettable nightlife
* Be a visionary: set new standards, drive innovation, and continuously improve the guest journey
* Own the numbers: track KPIs, monitor GOP (Gross Operating Profit), approve invoices, and manage performance
* Be the heartbeat of the team: manage scheduling, onboard new staff, lead with empathy and ambition
* Guarantee excellence in service at every touchpoint – from lunch to late-night
* Ensure strict adherence to hygiene, health & safety regulations
Requirements:
* Minimum 4 years experience in a comparable role (ideally in a high-volume, high-energy venue)
* Strong understanding of both restaurant operations and the nightlife ecosystem
* Confidence in managing a large, multicultural team
* Fluency in English (Luxembourgish, French or German is a plus)
* Digital native mindset – social media isn't just a bonus, it's part of your strategy
* Financial literacy: budgeting, cost control, data-driven decision-making
* Strong presence, natural leadership, and a solution-oriented mindset
* A passion for hospitality – and a hunger to constantly raise the bar
What We Offer:
* A full-time, permanent position in one of Luxembourg's most iconic venues
* A highly competitive salary package, reflecting the responsibility and prestige of the role
* Access to our group benefits (health, perks, discounts – see our website)
* Ongoing training and development programs tailored to your growth
* Real career advancement opportunities across the Concept&Partners group
* A chance to shape the next era of a hospitality powerhouse