Job Description We are seeking an enthusiastic and proactive Sales Operations Assistant/Associate to join our Sales Operations team at our Munich headquarters. In this position, you are a trusted facilitator of the full sales cycle, proactively streamlining front-loading processes to ensure the seamless transition from pre-sales to post-sales. You work in close collaboration with our global sales and support team, amongst other internal and external stakeholders. The ideal candidate will have a service-oriented mindset, demonstrated experience in sales support and the ability to work both independently and collaboratively in a dynamic, international environment. In this role, you will have the following responsibilities: Pre-sales Activities Serve as a key point of contact for customers and international colleagues, providing timely and accurate support in daily interactions. Co-ordinate and administrate tenders, assist in planning and coordination of product demonstrations and customer in-house visits and reference site visits. Assist with sales forecasting and planning, ensuring that sales targets and forecasts are accurately reflected and regularly updated. Customer Data Maintenance in ERP and CRM systems. Order Processing Coordinate customer orders, assist with revenue planning and follow up to ensure accurate and timely shipments and payments. Manage the administration of regional sales activities, supporting our local sales representatives, support engineers, distributors, and other internal departments. Collaborate with cross-functional teams, including finance, analytics, and legal, to ensure compliance with contracts, accurate revenue tracking, and seamless data flow across integrated platforms. Post-sales Activities Serve as a key point of contact for customer follow-up, ensuring satisfaction and handling inquiries regarding shipments, payments, or service. Review and follow up on installation documentation, revenue processing, account receivable and invoice correction. Coordinate documentation for Audits.