BCIC Swiss GmBH | Best Connect International Company is looking for a "IT Service Delivery Manager " (Full-time, On-site) in Germany.
Responsibilities
▪️ Manage IT service delivery and ensure SLA compliance
▪️Lead incident, problem, and change management processes
▪️ Coordinate with internal teams, stakeholders, and vendors
▪️Monitor service performance and drive continuous improvement
▪️ Support service transitions and uphold ITIL standards
✅ Requirements-
▪️Valid permit to work in Germany
▪️Fluency in German & English
▪️ Experience in IT service management
▪️ Strong knowledge of ITIL/ITSM
Excellent communication and stakeholder management skills
???? Interested candidates are encouraged to apply or share this opportunity.
Salary - Negotiable
Apply now- fahmida.tithi@bcic-swiss.com