Patrique Mercier Recruitment is excited to present a unique opportunity for a German Speaking Customer Support representative to join our team in Greece, with a fully paid relocation package! This role is ideal for those seeking to embrace a new cultural experience while providing exceptional customer service. As a member of the customer support team, you will assist clients with their inquiries, ensure their needs are met, and provide solutions to their concerns. If you are fluent in German and ready for a rewarding adventure, we encourage you to apply!
Responsibilities
* Deliver excellent customer support via phone, email, and chat in German.
* Assist customers with inquiries regarding products, services, and account issues.
* Handle and resolve customer complaints effectively, ensuring customer satisfaction.
* Provide customers with information about available services and solutions.
* Accurately document customer interactions and follow up as needed.
* Collaborate with team members to enhance service quality and overall customer experience.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Exceptional problem-solving skills and a commitment to customer satisfaction.
* Willingness to relocate to Greece and adapt to a new environment.
* Positive attitude and ability to work effectively in a team setting.
* Familiarity with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )