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Web application service manager

Koblenz
beBeeInnovator
Manager
Inserat online seit: 13 Dezember
Beschreibung

Lead Web Application Services

Avoid manual handling wherever possible and work with technology to automate processes, creating a more efficient operation.

* Become part of an innovative environment where knowledge saves lives. You will lead a team in shaping the future of our internal IT services - efficiently, service-oriented and innovatively.

This involves taking responsibility for a team of technical experts who turn into a genuine service organization with clear KPIs and customer centricity. The goal is solutions that deliver real added business value and optimally support colleagues.

Your tasks include further developing services, their operation with modern approaches for monitoring, log analysis and efficient platform control, as well as promoting a service mentality within the team.

You ensure that services don't just run but shine with lean processes, clever automation and an eye on stability, transparency and quality.

Additionally, you coordinate sprint and quarterly planning, prioritize according to business value and make innovation and efficiency a reality. Finally, you are a sparring partner for specialist departments and manage external providers.

Key Responsibilities:

* Take responsibility: Lead a team of 7 and oversee ~15 IT services in a stable, secure, high-performance and future-proof manner.
* Shape further development: Further develop services, their operation with modern approaches for monitoring, log analysis and efficient platform control.
* Promote a service mentality: Shape a team of technical experts into a genuine service organization with clear KPIs and customer centricity.
* Living operational excellence: Ensure that services don't just run but shine with lean processes, clever automation and an eye on stability, transparency and quality.
* Control planning: Coordinate sprint and quarterly planning, prioritize according to business value and make innovation and efficiency a reality.
* Be a partner: Be a sparring partner for specialist departments and manage external providers.

Your Qualifications:

* Leadership experience: You have experience in leading IT teams and a desire to take on responsibility.

  • * Service orientation: You think in terms of solutions for customers, ideally with ITIL know-how.
    * Technological understanding: You are familiar with web application servers and databases on Windows and Linux. Knowledge of observability, log analytics, containerization, IaC and CI/CD is an advantage.
    * Mindset: Innovative spirit, agility and the ability to take your team with you.

    What we offer:

    * Work-life balance: Take advantage of our job bike leasing offer, subsidized membership of a cooperating gym and/or our various training offers to find the right balance between work and sport.
    * Company pension scheme: Take advantage of the company pension scheme to secure your future.
    * Ergonomics: Design your workplace so that it meets your ergonomic needs and you can work comfortably and healthily on site.
    * Mobile work: Work flexibly remotely two days a week and on site three days a week.
    * Corporate benefits: Take advantage of attractive discounts for employees and benefits from various partners and providers.

    We are committed to diversity and equal opportunities. We look forward to receiving your application regardless of disability, gender, nationality, ethnic and social origin, religion, age, sexual orientation and identity.

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