Key Infrastructure Technician
As a critical member of our operations team, you will be responsible for maintaining the technical infrastructure and providing exceptional service to our data center customers.
The ideal candidate will have a comprehensive understanding of technical infrastructure and be able to perform routine maintenance checks on-site to ensure optimal facility component performance. They will also be responsible for monitoring the Building Monitoring System (BMS) and resolving alarm issues that require sound judgement in resolving while following established standard operating procedures.
Additionally, the successful candidate will have experience with vendor support, including supporting the work approval process for service providers and ensuring that vendor maintenance activities are carried out as per standard operating procedures.
They will also be responsible for site administration and incident support, including performing routine site logs for permits and identifying potential Single Points of Failure (SPOFs) and making recommendations.
Effective collaboration and communication skills are essential for this role, as the successful candidate will be working closely with other teams to resolve facility incidents and provide stakeholders with inventory needs to maintain optimal stock levels of critical parts and equipment.