Salary: 60.000 - 80.000 € per year Requirements: University degree (masters or diploma) in computer science, business informatics or comparable subject In-depth knowledge of the ServiceNow platform, its instance strategy and central modules (ITSM, CSM, SPM, etc.) Extensive experience in the design and technical planning of complex ServiceNow architectures, including integration strategies, scalability, security, and data consistency Familiarity with best practices for configuration, integration, data management, security and user experience within the platform Experience in planning and implementing transitions of existing architectures Ability to collaborate closely with IT departments, product teams, and external partners Responsibilities: Responsible for the overall design and technical planning of the ServiceNow platform Ensure solutions within the platform architecture are scalable, secure and consistent Oversee interoperability with existing IT systems and their integration into the platform Manage continuous operation and optimize the platform in collaboration with the MSP Define and monitor methodologies for deployments, implementation, monitoring and upgrade cycles Ensure business continuity and data management of the platform Define standards and best practices for configuration, integration, security, data quality, and user experience Identify relevant technologies and plan initiatives for transition and integration into existing architecture Act as an interface between IT governance, security, and enterprise architecture Conduct training courses to ensure effective use of the platform by all parties involved Take a leading role in strategic IT committees for platform development Collaborate closely with IT departments and company management to align technical direction with company goals Technologies: Architect ITSM Security ServiceNow Support Mobile More: At enercity, we welcome everyone regardless of gender, nationality, or background. As a platform architect for the ServiceNow platform, you will be integral to our mission, ensuring the architecture meets our strategic requirements while promoting innovation and efficiency. We offer a collaborative environment that values teamwork without traditional hierarchies. Join us for a meaningful career where your ideas are valued and your growth is supported through ongoing training and a focus on work-life balance. Enjoy an attractive salary, health benefits, and excellent transport connections in our Hanover location. last updated 5 week of 2026