Terminal Supervisor
As a key member of our airport operations team, the Terminal Supervisor plays a pivotal role in ensuring the smooth and efficient running of our terminals.
The successful candidate will be responsible for:
1. Supervising and guiding terminal operations in collaboration with colleagues
2. Serving as the primary point of contact for passengers at the terminal
3. Responding to increased activity, abnormal operations or emergencies
4. Directing passengers to relevant contacts and resources
5. Monitoring and transmitting information on operational status
6. Communicating instructions to the Info Desk for passenger messaging
7. Reporting complaints to relevant departments
8. Participating in the management of exceptional events and operational hazards
9. Preparing daily operating incident reports
10. Implementing quality checks and improvements
Additional responsibilities include:
1. Contributing to inclusion initiatives (e.g. Hidden Disabilities Sunflower project)
2. Supporting the integration of new employees
3. Participating in waste reduction and energy conservation efforts through responsible behavior
To excel in this role, candidates should possess:
* A graduate degree (Bachelor) or equivalent experience
* 5 years of experience in the airport industry
* Fluent English language skills (C1 minimum)
* A valid permanent B driving license
Our offer includes a competitive salary scale, comprehensive fringe benefits, and opportunities for professional growth within a prestigious and stable international organization.