Field Service Technician - Medical Devices
Our client is an innovative, international manufacturer of state‑of‑the‑art medical devices used by optometrists, ophthalmologists, and optical retailers worldwide.
We are recruiting a motivated Field Service Technician to support customers across a defined territory covering regions in both Germany and France.
Provide hands‑on and remote technical support to optical customers across Saarland, Rhineland‑Palatinate, Alsace, Lorraine, and nearby areas.
Deliver reliable maintenance, troubleshooting, and workshop support across the full product range.
Build strong customer relationships by ensuring fast issue resolution and consistently high service quality.
Work closely with service, sales, marketing, and product teams to resolve complex issues and remove operational barriers.
Continue to deepen your product knowledge through structured onboarding and ongoing self‑directed learning supported by the team.
Fluent communication skills in either German or French, with the ability to operate comfortably in the second language (B1 level or above).
Previous exposure to field‑based service work or a comparable customer‑facing technical role.
Solid technical aptitude and the ability to learn new technologies quickly through hands‑on experience.
Comfortable using digital tools and common software applications (e.g., Benefits:
Enjoy a supportive, agile team environment backed by the stability and resources of a global organisation.
Attractive performance‑linked compensation package.
Company car included - with full private use.
Structured onboarding and continuous training to help you grow confidently into the role.