As a Housekeeping Manager, you are the driving force behind delivering exceptional guest experiences. Your leadership and problem-solving skills will help our team thrive in a fast-paced environment.
Job Description
The successful candidate will lead a team of housekeepers, ensuring that all aspects of guest experience are delivered to the highest levels. This includes proactive efforts to improve guest satisfaction and comfort, responding to guest enquiries and resolving problems in a timely manner. The ideal candidate will be able to work independently and as part of a team, fostering a culture of growth, development, and performance within the department.
Key Responsibilities:
* Lead the housekeeping department and ensure excellent service delivery
* Work proactively to improve guest satisfaction and comfort
* Supervise the housekeeping team and promote a positive work environment
* Ensure effective cost control and inventory management
* Build strong relationships with key stakeholders
Requirements:
* Experience in housekeeping or a related field
* Strong supervisory and managerial skills
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
Benefits
We offer a competitive salary, opportunities for career advancement, and a dynamic work environment. Our company values include a commitment to excellence, teamwork, and innovation.
About Us
We are a global hotel company dedicated to making every moment matter for our guests. We believe that people are our greatest asset and strive to create a positive and inclusive work environment.