Mode Search is proudly supporting a globally recognised luxury brand in the search for an experienced and commercially driven Store Manager to lead its high-profile boutique in Berlin. This is a key leadership position within a brand known for its commitment to excellence in craftsmanship, customer experience, and heritage.
Based in the heart of Berlin, this role is situated within a prime luxury retail environment. The Store Manager will report directly to the Regional Retail Director and will oversee the day-to-day operations and performance of the boutique, ensuring alignment with the brand’s high standards and strategic goals.
The Role
Lead, inspire, and develop a high-performing store team to deliver an exceptional client experience
Drive commercial results by effectively managing KPIs, sales targets, and overall store profitability
Ensure operational excellence across all areas including stock management, visual merchandising, and compliance
Build and maintain strong relationships with local and international clientele, ensuring a personalised luxury experience
Foster a culture of service, excellence, and continuous improvement within the boutique
Collaborate closely with cross-functional teams to support brand initiatives and store events
Represent the brand as an ambassador both in-store and in the wider local luxury community
Requirements
Previous experience as a Store Manager or senior retail leader within the luxury fashion, fine jewellery or accessories sector
Proven track record in team leadership, driving sales performance, and delivering high-end customer service
Strong commercial acumen with a strategic mindset and attention to detail
Exceptional interpersonal and communication skills, with fluency in English; German language skills are a strong advantage
Ability to thrive in a fast-paced, dynamic environment while maintaining high standards of professionalism
Passion for luxury retail, client experience, and brand storytelling
Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process.
If your application is successful, you will be contacted by us in due course.
You can also email your resume directly to us at info@modesearch.co.uk if you would like to apply