Job Description
We are looking for a Middle CRM Manager to join our team. Your main responsibilities will be:
* Setting up promotions in the CRM system;
* Collecting data on the results of completed promotions;
* Evaluating the effectiveness of promotions and suggesting improvements;
* Creating layouts for promotional emails, SMS, and messages;
* Communicating with clients through various channels to inform them about new promotions and bonuses;
* Developing new promotions and bonus programs to attract and retain clients;
* Collaborating with the team to analyze customer needs and market trends;
* Participating in the implementation of changes to improve customer satisfaction;
* Assigning tasks to the copywriting team;
* Supporting the technical team in resolving promotion-related issues.
Nice to have skills:
* Experience in the gambling industry.
Qualifications
* At least 1.5 years of experience in a similar role;
* Experience in developing new bonus strategies;
* Strong attention to detail and diligence;
* Analytical skills and the ability to work with data;
* Creativity and the ability to generate new ideas;
* Proficiency in English (B1 level or higher).
Additional Information
We offer:
* Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance;
* Vacation: 20 working days;
* Paid sick leave;
* Learning Coverage;
* Team Building programs;
* Mental Health Programs;
* Sport coverage;
* Medical insurance, dental coverage.