At Serco, we don’t just support space exploration—we help make it possible. For decades, we’ve been a trusted partner at ESA’s European Space Operations Centre (ESOC) in Darmstadt, Germany, playing a vital role in some of the most ambitious space missions humanity has ever undertaken. From spacecraft operations to ground systems and data processing, our expertise has earned us recognition, including ESA’s prestigious Best in Domain awards. Every day, we work together with ESA to ensure mission success and push the boundaries of innovation.
Now, we’re looking for someone who wants to be part of this story. We currently have an exciting opportunity for a part-time Administrator (20 hours per week), based at our customer site ESOC, on a fixed-term contract until the end of the year.
Your Mission:
At the heart of our operations is a team of administrators who keep everything running seamlessly — ensuring our people, processes, and services stay perfectly synchronised so the wider organisation can focus on delivering excellence. Now, we’re looking for an Administrator who wants to be part of that story. If you’re someone who thrives on structure, enjoys being hands-on, and takes pride in delivering high-quality service, this role puts you exactly where you matter most. As our Administrator, you won’t just “do admin.” You’ll be the engine behind daily operations — supporting teams, managing data, coordinating services, and making sure our customers and stakeholders experience smooth, reliable delivery every single day. You’re someone who sees the bigger picture while mastering the details. From financial data to procurement, from travel coordination to reporting — your work creates clarity, consistency, and confidence across the business. You will deliver service excellence, keep operations flowing and own the details that matter. Quality isn’t an afterthought — it’s how you work. You’ll help ensure service performance stays high through accurate monthly and ad-hoc reporting, strong organisation, and reliable administrative support.
What You'll Do:
You will play a key role in:
* Ensure excellent service quality and high-performance standards
* Prepare monthly and ad-hoc service reports
* Carry out routine and ad-hoc administrative and office support activities
* Perform general administration tasks (e.g. organising business travel and training)
* Maintain and validate financial data
* Provide support for controlling and accounting activities
* Manage licenses from industrial vendors
* Maintain databases and perform regular consistency checks; support service contract management (e.g. preparing responses to additional service requests)
* Support procurement-related activities (e.g. GRN checks, triggering renewals, and amending purchase orders)
* Assisting with supplier management and cost centre management
What You'll Bring:
You bring structure, reliability, and a strong service mindset to everything you do.
* Experience in administrative or operational support roles
* A focus on service quality, performance, and continuous improvement
* Strong organisational and reporting skills
* Close attention to detail when working with financial data and databases
* Understanding of controlling, accounting, and procurement support activities
* Confidence working with vendors, licenses, and service contracts
* Strong working knowledge of MS Office tools such as Excel, Word, and Outlook
* Clear communication skills with colleagues, suppliers, and internal stakeholders
* A proactive, hands-on approach with the ability to manage priorities effectively
What We Offer: More Than Just a Job
Joining Serco at ESOC isn’t just about the work—it’s about the experience. We know that moving for a role like this is a big step, so we make sure you’re supported every step of the way:
* Hybrid working model for flexibility.
* 30% discount on the Deutschland ticket for easy travel.
* Subsidised Wellpass – access to 12,500+ fitness and wellness options across Germany.
* Pension and health schemes.
* Up to 30 days of holiday per year, provided on a pro-rata basis in line with part-time hours, for balance and time to recharge.
About Serco:
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.