Team
The Payment Operations team is the beating heart of our fintech bank. Composed of talented professionals driven by a passion for efficiency, innovation, and seamless financial transactions, this team is at the forefront of shaping the future of payments. Heres a glimpse into what makes our Payment Operations Team an exciting and dynamic force
Our mission is to revolutionize the landscape of payment operations through the strategic application of technology, data-driven insights, and a commitment to delivering unparalleled service. We stand at the intersection of finance and technology, where every member plays a crucial role in driving operational excellence.
Your Responsibilities
* Payment Transaction Support: Assist in the capture and approval of SEPA, TARGET, and international payments, gaining practical exposure to the intricacies of payment operations.
* Liquidity Management Assistance: Contribute to the tech-powered management of liquidity at the Bundesbank (ESMIG), actively participating in the optimization of processes.
* Customer Account Support: Provide hands-on support in the administration, maintenance, and management of customer accounts, utilizing advanced systems.
* Complaint Resolution Support: Collaborate on efficiently resolving payment-related complaints through technology-driven solutions, learning customer service best practices.
* Tech Showcases Participation: Actively engage in annual tests (Bundesbank, SWIFT, etc.) to showcase and enhance your tech proficiency, gaining exposure to compliance and operational excellence.
* Data-Driven Statistics Assistance: Contribute to the creation and submission of comprehensive payment transaction statistics using technology.
* Tech Hub Support: Assist as a tech support hub for queries within payments operations, gaining exposure to various tech-related challenges.
* Innovation Projects Involvement: Collaborate in bank-wide and company-wide projects, actively participating in tech-driven optimization initiatives, contributing fresh insights.
Your Profile
* Currently studying a bachelors or masters degree in Germany.
* Passion for fintech and a keen interest in leveraging technology for payment operations.
* Strong analytical abilities, with the desire to apply theoretical knowledge in a practical setting.
* Desire to grow in a collaborative and dynamic environment
* Familiarity with basic tools and platforms related to payment systems is a plus, also experience with database queries (e.g. SQL)
* Strong communication skills, both written and verbal.
Join our mission, join our team - and grow with us!
As part of the strong Raisin family, Raisin Bank combines the best of both worlds: The experience and security of a bank with the flexibility and innovative strength of a start-up.
Our employees are just as diverse as our partners. If you are looking for a dynamic environment in which you can play to your strengths and develop yourself further, youve come to the right place! In our agile fintech environment, you will have the opportunity to work in an international team and gain new experiences.
As part of our team, you will benefit from:
* Personal training budget of €350
* Access to Babbel for continuous language learning.
* Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
* Flexible working hours, home office and 20 vacation days per year.
* A diverse team of experts to learn from and inspire you!.