Atlassian administrator (m/f/d) - augsburg

Description LOCATION: Augsburg THE ROLE: The Atlassian Administrator (m/f/d) develops processes, creates documentation, and implements solution design for IGEL customers and internal IGEL business units as well as provide support for implementations and when incidents occur. TASKS AND RESPONSIBILITIES: Analyze, design, implement, test and document Atlassian related business processes Provide a customer-effective process platform for IGEL’s internal data integrations and IGEL’s Atlassian based business processes Recommend and make use of industry trends and future-proof best practices Serve as consulting partner to IGEL’s internal business departments, propose and specify solutions Contribute to IGEL’s overall architecture / design of IGEL’s application, process and data landscape Ensure service delivery to IGEL departments for IGELs Atlassian based applications Solve, report and manage incidents Involve and coordinate external service providers Create documentation and training materials, conduct end-user trainings EXPERIENCE AND QUALIFICATIONS: Bachelor's / Master's degree in business informatics, computer science or comparable subject or comparable experience with conceptual strength and above-average comprehension Works under close to moderate supervision Little latitude for independent judgment Basic skills with moderate level of proficiency Consults with senior peers on non-complex projects to learn through experience 2 years’ work experience with Atlassian Experience with ITIL based processes Working knowledge and basic understanding of Atlassian suite – Jira & Confluence Good knowledge of business processes Strong communication skills, fluent written and spoken English and German is nice to have Solution-oriented, collegial, supportive attitude Interested? Apply now via our online applicant portal! If you have any questions about the position or application process, our Talent Acquisition team is happy to assist. Florian Hermann IGEL Technology GmbH Maria-Cunitz-Straße 7 21899 Bremen Please note that we are unable to hire applicants residing in countries outside our legal entity countries. Please note that IGEL does not currently have a sponsorship license and is regrettably unable to offer sponsorship. We celebrate tolerance and diversity, and we are committed to building teams that represent a variety of backgrounds, skills and perspectives. IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Requirements Analyze, design, implement, test and document Atlassian related business processes Provide a customer-effective process platform for IGEL’s internal data integrations and IGEL’s Atlassian based business processes Recommend and make use of industry trends and future-proof best practices Serve as consulting partner to IGEL’s internal business departments, propose and specify solutions Contribute to IGEL’s overall architecture / design of IGEL’s application, process and data landscape Ensure service delivery to IGEL departments for IGELs Atlassian based applications Solve, report and manage incidents Involve and coordinate external service providers Create documentation and training materials, conduct end-user trainings