Delta, founded in 1971, and listed on the Taiwan Stock Exchange (code:2308), is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.
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Job Description
For our Electrical Vehicle Charging Solution (EVCS) Team we are searching for an experienced Technical Sales Support Engineer to help grow our business in France, Benelux and Italy from our location in Teningen, Germany or Hoofddorp, The Netherlands.
Your main responsibilities are
* Provide technical support to sales, clients and product marketing in an accurate and timely manner.
* Technical support for the preparation of quotations.
* Support on preparation of technical documentation to meet local regulations.
* Preparation of recommendations and expert advice on solutions - consultancy.
* Assist in resolving technical inquiries in collaboration with the development team.
* Drive feasibility study with R&D and consult alternative possibilities with the clients.
* Assist in identifying new market opportunities, local laws and standards.
* Provide occasional support to customers with complex technical challenges.
* Maintain business relationships and service delivery to our customers.
* Demonstrate a comprehensive understanding of the product lines to the customers.
* Customer trainings on planning, installation & commissioning procedures
* Support sales on marketing events & exhibitions
Qualifications
* Bachelor's/Master's degree in electrical or mechatronics engineering or equivalent training
* 3-5 years of experience in electric vehicle charging solutions, energy storage systems, or power conditioning systems
* Fluency in English and French, Italian is a plus
* System integration and technical project management experience.
* Broad knowledge about communication interfaces to integrate different electrical systems to a solution.
* Excellent problem solving, critical thinking and troubleshooting skills.
* Ability to analyse the customer requirements and to translate the technical requirements towards the development department.
* Ability to work independently in an international team.
* Customer orientation, good communication and interpersonal skills.
* Occasional willingness to travel and existing driver's license.