Business Operations Assistant
The contact center and digital mailroom is a key team within the operations department, responsible for managing inquiries from various stakeholders and channels. The team plays a crucial role in identifying synergies and implementing improvements with other teams.
We are seeking an enthusiastic and organized individual to assist the team in their daily business operations. This opportunity provides great insights into one of Europe's most innovative fintech companies, while supporting multiple departments across the organization.
N26 has revolutionized banking by combining cutting-edge technology and design to create a seamless digital experience. We aim to build a global banking platform that meets the evolving needs of customers worldwide.
To achieve this vision, we have eliminated traditional branch networks and introduced efficient digital processes. Our employees enjoy a range of benefits, including flexible work arrangements, career development opportunities, and access to state-of-the-art technologies.
About the Opportunity
* Process incoming mail and prepare outgoing deliveries for digitization by an external partner.
* Forward incoming digital inquiries to the relevant teams.
* Manage incoming physical mail from European branch locations.
* Aid the team in defining internal responsibilities for specific document types.
* You will thrive in this role if you possess excellent communication skills, both verbal and written. Fluency in German and English is essential, with additional languages such as French or Spanish being beneficial.
Benefits Include:
* Competitive personal development budget and flexible work-from-home options.
* Dedicated employee support, language learning resources, and public transportation discounts.
* Premium N26 bank account subscription and access to company-funded wellness programs.
* Annual vacation days, plus an additional day off for each year of service.
We Value Diversity:
N26 recognizes the value of diverse perspectives and strives to create an inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, abilities, and experiences.