Job Overview
This role is centered around resolving incidents and managing requests related to network and security infrastructure within the data center scope.
The primary responsibilities encompass installation, configuration, patching, upgrades, monitoring, capacity management, and maintenance of switches routers firewalls NAC load balancers web application firewalls proxies DNS VPN connectivity.
* Patching upgrade systems for required security levels Monitoring performance capacity Manage close user needs define resolve issues Instruct users avoid recurring issues Maintains current knowledge on changes in data communications field