Director - Communication, Change & Training (m/f/d) page is loaded
Director - Communication, Change & Training (m/f/d)
Apply locations Bad Homburg (H28-30) time type Full time posted on Posted 5 Days Ago job requisition id R-10008536
Your assignments
* Partner with the Head of GPO and domain leads to define the global communication approach for ELEVATE.
* Develop a multi-tiered communication plan that balances program-wide messaging with tailored, domain-specific content.
* Establish and manage a suite of communication channels (e.g., intranet portals, newsletters, webinars, site visits, digital signage) to ensure timely, engaging delivery.
* Produce clear, concise, and visually compelling materials: slide decks, infographics, videos, FAQs, newsletters, and intranet updates
* Coordinate with IT and digital teams to optimize and innovate channel capabilities (e.g., Yammer groups, digital dashboards).
* Establish regular communication about overall program content and progress and share with all sites.
* Lead communication about the Template Content with market units and corporate functions.
* Provide regular updates on pilot outcomes, rollout schedules, and benefits realization metrics.
* Share success stories and lessons from early-adopter plants to reinforce adoption and continuous improvement.
* Maintain a change log highlighting resolved issues and upcoming enhancements to keep stakeholders informed.
* Conduct change impact assessments to identify process, system, and behavior adjustments at each market unit / corporate functions department.
* Map change readiness levels, capture feedback, and escalate risks or resistance patterns.
* Co-design and deliver targeted enablement activities (e.g., training briefs, coaching sessions, “change ambassador” networks).
* Facilitate regular governance forums, steering committees, and stakeholder reviews, preparing agendas and status reports.
* Act as the primary liaison between GPO, domain teams, market unit leadership, and corporate communications.
* Capture and share success stories, lessons learned, and continuous improvement ideas.
* Define metrics and KPIs for communication effectiveness (e.g., open rates, event attendance, pulse survey results).
* Monitor and report on progress, adapting tactics based on data and stakeholder feedback.
* Benchmark best practices internally and externally to raise the bar on program communications.
* Establish a training strategy, including the development of training materials and the rollout in the locations.
Your profile
Qualifications & Experience
* Bachelor’s degree in Communications, Change Management, Organizational Psychology, Business Administration or related field.
* 8+ years’ experience in corporate communications and/or change management—ideally within a global manufacturing or life-sciences environment.
* Demonstrable track record of leading complex, multi-site transformation communications.
* Familiarity with supply-chain domains (Forecast-to-Plan, Plan-to-Ship, Ship-to-Deliver) and pharmaceutical quality standards.
* Proficiency with digital collaboration tools (e.g., SharePoint, Teams, Yammer, video-conferencing platforms)
Skills & Competencies
* Strategic Thinker: Able to synthesize program goals into coherent communication roadmaps.
* Excellent Communicator: Strong writing, editing, and presentation skills; adept at storytelling across media.
* Influence & Collaboration: Builds trust with diverse stakeholders, navigates complex governance structures.
* Project Management: Manages multiple workstreams, deadlines, and interdependencies.
* Data-Driven: Leverages metrics to drive continuous improvement and demonstrate impact.
* Cultural Agility: Sensitive to regional nuances in language, norms, and regulatory contexts.
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( www.fresenius-kabi.com ) is a global health care company that specializes in injectable medicines, biosimilars, and technologies for infusion, transfusion, and clinical nutrition. Our expansive portfolio of products and global network of science and manufacturing centers provide essential support for the care of critical and chronically ill patients.
With more than 40,000 employees worldwide, our dedicated team is united by our shared purpose: to put lifesaving medicines and technologies in the hands of people who care for patients – and to find answers to the challenges they face. We call this purpose caring for life.
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