At Hexagon our physical security team develops software to safeguard your world. Our video and incident management solutions help our customers to quickly resolve incidents and minimize their impact. We are a global company headquartered in US, with service teams in US, UK, India, Israel and Germany. This role is ideal for someone who loves helping the client. Become part of our extraordinary team and help us create a safer world!
We are looking for an I nside Sales Representative (m/w/d) to proactively work with assigned customers in EMEA, across our various products, to ensure customer software is up to date so you can obtain the highest possible renewal rates. Bottom-line, you will succeed in this role if you maintain and exceed your target sales goals, support the team's sales goals, and most importantly maintain excellent customer service.
Please send your CV in English as we are a global hiring team!
Responsibilities
* Work collaboratively with everyone… customers, enterprise and strategic accounts, with the focus on meeting the customer expectations and Company’s sales and renewal goal
* Probe for additional sales opportunities on all customer calls (implied other spaces)
* Create quotes as defined by our partners and customers for software and hardware
* Manage CRM database by creating opportunities, maintaining renewals, updating activity records and customer data as required
* Be the first point of contact for administrative questions in your customer set
* Answer calls and respond to email inquiries in a timely and professional manner
* Receive purchase orders and update account status to prepare for processing and billing
* Manage customer concerns with partners and/or internal parties
* Learn the Company’s growing product solutions
Requirements
* Experience in sales administrations or Inside sales desired but lateral entry also possible with interest in inside sales or sales administration
* Experience with Salesforce or similar CRM
* Known for your clear and concise communication skills
* Must speak fluent German and English
* Enjoys a positive, can-do work culture
* Quickly adapting to the different cultures and key drivers within your customer base
* Comfortable working in a dynamic and fast paced environment
* Enjoys working both in the office and from home, with a Company that believes in work live integration
* Vocational training or bachelor degree in business or related field or equivalent experience in Business
* Microsoft Office Suite proficiency; strong excel skills
What we offer you?
* Flexible hybrid work options, with travel to tradeshows and other live events.
* A great team of colleagues who work collaboratively and share knowledge.
* 30 days of vacation to relax and recharge.
* A vibrant international company culture blended with local values.
* Opportunities for professional and personal growth.
* Convenient transportation connections near the Bruchsal train station and A5 motorway.
* Fun and engaging team events like barbecues, and company runs.
* Bike leasing options for a healthy lifestyle.
Join Hexagon's physical security team
Passionate about delivering top-notch customer service and technical support while contributing to global safety and security? Apply now! Please include your CV and salary expectations.