Job Overview
We are seeking a skilled Network Performance Engineer to support the monitoring of network, server, and application performance.
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Key Responsibilities
* Administer and Maintain Monitoring Tools: Ensure the smooth operation of NPM, SAM, NCM, and other tools.
* Configure Alerts and Dashboards: Set up alerts, dashboards, and reports to meet operational needs and provide proactive incident response.
* Collaborate with Infrastructure Teams: Work closely with infrastructure teams to ensure comprehensive monitoring coverage across the IT landscape.
* Troubleshoot Monitoring Issues: Identify and resolve monitoring-related problems to maintain optimal platform performance.
* Support Upgrades and Platform Health Checks: Assist in upgrading, patching, and performing regular health checks on the platform.
* Document Configurations and Contribute to Monitoring Standards: Document configurations and contribute to the development of monitoring standards to ensure consistency and efficiency.
Requirements and Nice-to-Haves
* Experience: 1-3 years of hands-on experience with the Orion Platform.
* Technical Skills: Solid understanding of SNMP, WMI, and network protocols; familiarity with Windows and Linux environments; good troubleshooting and analytical skills.
* Soft Skills: Ability to work independently and collaboratively within cross-functional teams.
* Nice-to-Have Skills: SolarWinds Certified Professional (SCP) certification; experience integrating with ServiceNow or other ITSM tools; knowledge of network topology and performance metrics.