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Director - change, communication & training forecast-to-deliver (m/f/d)

Fresenius Medical Care
Kommunikation
Inserat online seit: 13 Juni
Beschreibung

The Director Change, Communication & Training will drive and orchestrate all communication, change and training activities across Fresenius Kabi’s production sites and distribution centers worldwide in support of the ELEVATE Transformation Program. This role combines a holistic, program-level communications perspective with in-depth, domain-specific engagement for Forecast-to-Plan, Plan-to-Ship, Ship-to-Deliver and Quality. The Director Change & Communication partners closely with the Head of GPO and domain leads to define strategy, establish channels, segment audiences, and track change readiness. Your Assignment Partner with the Head of GPO and domain leads to define the global communication approach for ELEVATE. Develop a multi-tiered communication plan that balances program-wide messaging with tailored, domain-specific content. Establish and manage a suite of communication channels (e.g., intranet portals, newsletters, webinars, site visits, digital signage) to ensure timely, engaging delivery. Produce clear, concise, and visually compelling materials: slide decks, infographics, videos, FAQs, newsletters, and intranet updates. Coordinate with IT and digital teams to optimize and innovate channel capabilities (e.g., Yammer groups, digital dashboards). Establish regular communication about overall program content and progress and share with all sites. Provide regular updates on pilot outcomes, rollout schedules, and benefits realization metrics. Share success stories and lessons from early-adopter plants to reinforce adoption and continuous improvement. Maintain a change log highlighting resolved issues and upcoming enhancements to keep stakeholders informed. Conduct change impact assessments to identify process, system, and behavior adjustments at each site/DC. Co-design and deliver targeted enablement activities (e.g., training briefs, coaching sessions, “change ambassador” networks). Facilitate regular governance forums, steering committees, and stakeholder reviews, preparing agendas and status reports. Define metrics and KPIs for communication effectiveness (e.g., open rates, event attendance, pulse survey results). Monitor and report on progress, adapting tactics based on data and stakeholder feedback. Establish a training strategy, including the development of training materials and the rollout in the locations. Your profile: Bachelor’s degree in Communications, Change Management, Organizational Psychology, Business Administration or related field. 8 years’ experience in corporate communications and/or change management—ideally within a global manufacturing or life-sciences environment. Demonstrable track record of leading complex, multi-site transformation communications. Familiarity with supply-chain domains (Forecast-to-Plan, Plan-to-Ship, Ship-to-Deliver) and pharmaceutical quality standards. Proficiency with digital collaboration tools (e.g., SharePoint, Teams, Yammer, video-conferencing platforms). Proficiency in English Willingness to travel (approximately 30%, including international travels) Strategic Thinker: Able to synthesize program goals into coherent communication roadmaps. Excellent Communicator: Strong writing, editing, and presentation skills; adept at storytelling across media. Influence & Collaboration: Builds trust with diverse stakeholders, navigates complex governance structures. Project Management: Manages multiple workstreams, deadlines, and interdependencies. Data-Driven: Leverages metrics to drive continuous improvement and demonstrate impact. Cultural Agility: Sensitive to regional nuances in language, norms, and regulatory contexts. Mindesteingruppierung/Minimum Grading: AT

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