Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.
Billing Systems & Process Analyst (all genders)
full-time position in our Division Digital Factory in Kleinostheim near Frankfurt as soon as possible.
Your tasks:
Your role is divided into 2 major responsibilities: business analysis/ requirement engineering & expert operations
Business Analysis:
Analyse current billing, transaction management, and pricing processes across EMEA to identify gaps, inefficiencies, and improvement opportunities
Translate business requirements into clear functional specifications for the new platform
Map AS‑IS and design TO‑BE processes aligned with the transformation roadmap
Facilitate workshops with business stakeholders, product teams, and the software provider to clarify needs and validate proposed solutions
Support configuration and testing of the new system (functional testing, UAT preparation, defect analysis, regression cycles)
Expert Operation:
Act as operational support for invoicing and transaction validation before and after xsystem go‑live
Monitor data quality and perform reconciliations between legacy and new systems during migration waves
Participate in issue resolution: triage incidents, coordinate with IT/product teams, and validate fixes
Contribute to harmonizing operational practices at EMEA level and enforcing standardized processes
Support change management activities (training, communication, onboarding of local teams)
Your profile:
Experience in business analysis, operations, pricing, invoicing, or financial systems in a high-volume environment of more than 100.000 invoices per month in the sector of telecommunication, energy, tolling or finance
Exposure to transformation projects, system migrations, or large‑scale process harmonization (preferably in an EMEA context)
A high technical affinity and strong analytical skills are essential; experience in e-invoicing is an advantage
Strong communication skills to engage with both business and technical stakeholders, from different geographies and management levels
Proactive, detail-oriented, and curious, with the ability to communicate clearly and simplify complex ideas for easy understanding
Fluency in English is required; German, French, or other European languages are a strong advantage
What do we offer?
Flexible working hours: The optimal compatibility of family, leisure and career is a matter of course for us.
Shopping Card: The Ticket Plus City Card is topped up with €50 per month for all employees.
Mobile working: Whether working from home or on site in a team, flexibility is very important to us.
Please submit your application documents inEnglish, including yoursalary expectationsandearliest possible start date.
Your contact:
Your UTA Edenred Recruiting Team
🌍
📱 +49 6027 509 735