Aufgaben
Start: 23 May or later
DUTIES AND RESPONSIBILITIES:
* Review content such as videos, news stories, still pictures, political ads, and social media profiles
* Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
* Apply a content policy to digital content and execute handling procedures with consistency
* Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
* Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
* Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
* Adhere to security measures, confidentiality, and other project requirements in any way related to your work
Profil
* Fluent English (C1) and Danish or Norwegian or Swedish (C1), must be able to read and speak the language with an emphasis on great grammar skills
* Experience in a BPO/contact centre/content moderation this or last year
* Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
* A high school diploma or equivalent
* Strong interpersonal skills, verbal and written communication skills and most importantly empathy
* A high affinity and cultural awareness of political and social situation in the country/region of supported language
* Ability to pass a Criminal background check
Vorteile
* Excellent remuneration package based on experience, skills and performance
* Shifts within 24/7 hours of operation
* Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
* A dynamic and creative team with positive and friendly atmosphere
* Good work environment - the employer can show off great reviews from their employees
* Guidance and tools to reach your full potential
Kontaktinformationen
* personalbuero.u.herrmann@gmx.de