Operations manager

The Operations Engineer is responsible for ensuring smooth on-site deployment and testing of autonomous robotic systems within fulfillment centers. Acting as a key interface between operations and program leadership, the role focuses on execution, communication, issue escalation, and continuous improvement during product launches.

Key Responsibilitie

• sLead and coordinate on-site test execution during product launche
• sEnsure adherence to SLAs and launch requirement
• sCommunicate and escalate issues to stakeholders (Product/Program Managers & Operations
• )Act as liaison between operations and leadershi
• pConduct process audits and identify improvement opportunitie
• sSupport training and best practices for operations team
• sContribute to weekly reports and Voice of Customer (VoC) feedbac

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Profile / Requiremen

• tsStrong communication, coordination, and problem-solving skil
• lsExperience in operations, product launches, or technical environmen
• tsAbility to manage multiple priorities in fast-paced settin
• gsBackground in engineering, operations, or similar fie
• ldExperience with autonomous systems or complex implementations (nice to hav
• e)Self-driven, adaptable, and comfortable on-site with potential trav

el
Environm

• entOn-site role in fulfillment cent
• ersFast-paced, high-energy environment focused on launching new technolog
• iesTravel may be required but is cost-optimized and reimbur