Salary: 51.000 - 91.000 € per year Requirements: Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service Familiarity with agile software development practices (SCRUM, Kanban) Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution-oriented workstyle Responsibilities: Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward-looking concepts including the integration of innovations such as AI Establish and continuously improve software engineering processes and ensure adherence to quality standards Contribute hands-on to design, implementation, documentation and testing Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions Technologies: AI Cloud CRM Support Kanban Office 365 More: We are a global, AI-powered software and cloud solutions provider with a presence in over 70 countries and a diverse team of 13,000 professionals. We offer unparalleled opportunities for talent to grow and shape the future of technology. With a focus on empowering our teams to work internationally and develop their skills through world-class learning and development programs, we foster a purpose-driven culture where ideas matter and career growth is supported. Our Engineering Manager (gn) Dynamics 365 | Sales & Customer Service will play a crucial role in elevating engineering excellence and delivering impactful CRM solutions to support our global Sales organization. This position is based in Germany (preferred Leipzig or Berlin area) or Belgrad, Serbia, with a hybrid work arrangement. last updated 17 week of 2026