What you’ll do
1. Drive strategic UX research initiatives for the SAP Signavio suite
2. Identify valuable UX research opportunities for enhancing Signavio’s product experience
3. Gain meaningful and actionable user insights along the complete product development lifecycle
4. Partner with Product Managers, Designers and Engineers to mutually drive continuous discovery and make sure that what you learn as a team sticks and directly informs product- and design decision making
5. Enable and empower designers, teams and stakeholders to follow user centric ways of working and encourage use of research
6. Adopt, establish, maintain and evangelize best practices for UX Research and actively seek opportunities to improve processes and methods employed
7. Establish and maintain data driven mindset and practice and guide teams and stakeholders on establishing and using user-relevant KPIs
8. Actively participate with design reviews, offering a researchers' perspective on design decisions and advocating for users' POV in decision making.
9. Gain, maintain and grow a deep understanding of the domain, our customers and our users, their needs and context of work
What you bring
10. Previous experience within agile software development teams and proven goal-oriented mindset
11. Background in B2B / Enterprise tool design / research or/and in data analysis/visualization projects (preferred but not mandatory)
12. Experience conducting user experience / design research for complex domains
13. Working with both quantitative and qualitative data in relation to design research with knowledge in knowing when to apply those methods
14. Handling multiple concurrent studies while proactively seeking research opportunities and consulting with various stakeholders
15. Great communication and storytelling skills
16. Graduate degree in Human Factors, HCI, Design, Cognitive Science, Psychology, Anthropology, or related field (preferred but not mandatory)
17. Expertise in AI tools and emerging trends
18. Fluent communication in English, German is advantageous
Do I need to meet all the requirements to apply? Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the application requirements. In contrast, women/non-binary people will seek to match a much higher percentage of the requirements before applying. We strongly encourage everyone to apply and give us a chance to evaluate your skills and experience. We are all learning on the job, and although the listing above has been carefully compiled, we are also open-minded and interested to hear about the value you can bring to the role.
Meet your team
Join SAP Signavio's Experience team: 80+ creatives crafting exceptional product experiences for business process management. We thrive in a culture of inclusion, collaboration & growth, where bold ideas meet strategic thinking & user-centered innovation.
Building on the intelligent enterprise strategy, Business Process Management aims to support and guide SAP customers through their digital transformations by helping them understand and improve their business processes.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.