Senior IT Consultant (m/f/d) CRM SolutionsVorwerk Services GmbHWuppertal/DüsseldorfITVorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.Your responsibilities:Lead the design and customization of SAP CRM / S/4 CM modules by translating business requirements into technical solutions, in close collaboration with functional consultants.Develop and configure technical components including workflows, interfaces, and enhancements.Ensure understanding and adherence to governance frameworks, policies, and standards throughout solution design and deliveryProvide expert consultation to support the implementation of compliant and effective IT solutionsConduct both technical and non-technical evaluations to improve the quality and efficiency of IT systems with a focus on SAP CRM / S/4 CMPrepare customer-focused reports that communicate findings, risks, and improvement opportunitiesTroubleshoot and resolve complex technical issues within SAP CRM / S/4 CM landscapesEnsure seamless integration of SAP CRM/ S/4 CM with other SAP modules and third-party systemsSupport system upgrades, patches, and continuous improvementsAdvise on best practices and guide architecture decisions in CRM-related projectYou offer us:Bachelor's degree in Computer Science, Information Systems, or related field otherwise equivalent practical experience3+ years experience in SAP CRM technical consulting and developmentStrong knowledge of SAP CRM architecture, configuration, and ABAP programmingSolid understanding of CRM business processes and customer lifecycle management, ideally in a direct selling environmentExperience in Project ManagementIdeally experience with SAP PI/PO, Web Services, and integration technologiesIdeally experience working in Agile project environments (Scrum, SAFe).Fluent business-level German and English, both written and spokenStrong problem-solving and analytical thinking skillWe offer you:Flexible working framework through flexitime, flextime days and 30 days of holidayPossibility of mobile working within a defined frameworkAttractive pension plan through several modules as well as the option of a time value accountBenefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRWInternal and external training opportunitiesExtensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapySubsidized snacks and menusDiscounted job ticket and free parking directly at the workplaceYour contact:Vorwerk Services GmbHMühlenweg 17-3742270 Wuppertalhttps://www.vorwerk-Henning PfeifferDirector People & Culture ShareBackApply now